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When you connect a calendar, RufLab gains read and write access to your schedule. During a call, it checks your free slots in real time, proposes times to the caller, and writes the confirmed appointment directly into your calendar — without any action on your part.

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Supported calendars

Google Calendar is the most common setup. RufLab connects via OAuth, so you authorise access in a few clicks inside the dashboard. No credentials are stored.Once connected, RufLab reads your existing events to avoid conflicts and creates new calendar entries for every confirmed booking.

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What the calendar integration does

  • Checks availability in real time — RufLab reads your calendar during the call and only proposes slots that are genuinely free.
  • Books the appointment instantly — The confirmed slot is added to your calendar before the caller hangs up.
  • Blocks the slot immediately — As soon as a booking is confirmed, the slot is blocked to prevent double bookings.
  • Sends confirmations to the caller — The caller receives an SMS and an email confirmation automatically.

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How to connect Google Calendar

1

Open the integrations section

Log in to the RufLab dashboard and navigate to Integrations in the left sidebar.
2

Select Google Calendar

Find Google Calendar in the calendar section and click Connect.
3

Authorise access

You are redirected to Google’s sign-in page. Select the Google account that owns the calendar you want to use and grant the requested permissions.
4

Choose a calendar

If your account has multiple calendars, select the one RufLab should read and write to. For most users this is the primary calendar.
5

Configure booking hours

Set the time windows during which appointments can be booked — for example, Monday to Friday, 09:00–17:00. Slots outside these hours are never proposed to callers.
6

Block unavailable periods

Add any recurring unavailable periods such as lunch breaks or standing meetings. You can also block individual dates for holidays. RufLab automatically skips blocked slots when suggesting times.
7

Save and test

Click Save. Make a test call to your RufLab number and verify that a booking appears in your calendar.

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What happens when a booking is confirmed

  1. The appointment is written to your calendar instantly.
  2. The caller receives an SMS and an email with the date, time, and any relevant details.
  3. The slot is blocked in your calendar to prevent any further booking at the same time.
Callers can cancel or reschedule directly over the phone at any time. RufLab updates the calendar automatically and sends the caller a new confirmation — you do not need to do anything.